We are now hiring a full-timeService Coordinatorfor an HVAC company in Pensacola FL.
DUTIES AND RESPONSIBILITIES:
Develop work schedules
Dispatch technicians
Forecast scheduling for preventative maintenance
Run reports in office to review jobs
Maintain spreadsheets
Modify scheduling to meet the needs of new job orders
Communicate through email
Record and maintain files of work, customer requests, services performed, charges, expenses, inventory, and other dispatch information
Will be a backup in the office to other Service Coordinators
Ensure all invoices are received in a timely manner
Assist in preparing job quotes
Handle incoming customer calls and emails
Assist managers with daily timesheets
Follow up with customers with pending jobs
Assist Technicians with warranties and type email proposals
Forecast workload with 2-3 days advanced notice
Manage claims, promotions, and rebates
PAY: Starts at $22/hr.
SCHEDULE: Monday – Friday ----- 8am-5pm
REQUIREMENTS: MUST be proficient in Word, Excel, & Outlook.Will be required to pass Data entry assessment testing. Dispatch experience is preferred. Must pass a pre-employment background check and drug test.
TEL Staffing complies with regulations enforced by the EEOC. This position is Temp to Hire. No benefits are offered during the Temp period.