TEL Staffing & HR

Service Coordinator

Pensacola, FL
Full Time
Administrative
Mid Level
We are now hiring a full-time Service Coordinator for an HVAC company in Pensacola FL.

DUTIES AND RESPONSIBILITIES:
  • Develop work schedules
  • Dispatch technicians
  • Forecast scheduling for preventative maintenance
  • Run reports in office to review jobs
  • Maintain spreadsheets
  • Modify scheduling to meet the needs of new job orders
  • Communicate through email
  • Record and maintain files of work, customer requests, services performed, charges, expenses, inventory, and other dispatch information
  • Will be a backup in the office to other Service Coordinators
  • Ensure all invoices are received in a timely manner
  • Assist in preparing job quotes
  • Handle incoming customer calls and emails
  • Assist managers with daily timesheets
  • Follow up with customers with pending jobs
  • Assist Technicians with warranties and type email proposals
  • Forecast workload with 2-3 days advanced notice
  • Manage claims, promotions, and rebates

PAY:
Starts at $22/hr. 

SCHEDULE:
Monday – Friday ----- 8am-5pm 

REQUIREMENTS:
MUST be proficient in Word, Excel, & Outlook. Will be required to pass Data entry assessment testing. 
Dispatch experience is preferred. 
Must pass a pre-employment background check and drug test. 

 
TEL Staffing complies with regulations enforced by the EEOC.
This position is Temp to Hire. No benefits are offered during the Temp period. 
 
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