Director of Operations

Pensacola, FL
Full Time
Mid Level
TEL Staffing is seeking a Director of Operations who will be responsible for planning, directing, and coordinating work of the organization's employees and clients, as well as the programs activities. Work involves the application of professional and administrative knowledge. General direction is received from the Executive Director. Work is reviewed through periodic conferences and/or the evaluation of plans, reports, and accomplishments.


Core Responsibilities:
 
  • Plans, coordinates, and directs the activities of the assigned ministry.
  • Formulates guidelines and procedures in consultation with subordinate employees and with the concurrence of the executive director.
  • Selects personnel and participates in the training and development of staff and clients. Has responsibility for other personnel matters (i.e., disciplinary action, counseling for clients and staff, etc.)
  • Conduct/oversee intake for clients, including answering questions, screening applications, interviewing, and selection for program clients.
  • Prepares budget estimates and monitors expenditures as required.
  • Meets with community and provides information regarding the Charis House.
  • Monitor and adjust schedules as needed to improve the program.
  • Monitor progress of clients
  • Research materials used by the program to insure sound Biblical doctrine for personal growth and development.
  • Work with probation officers for those clients that are on probation.
  • Conduct staff meetings with house managers and counselors to discuss the concerns and progress for the clients.
  • Plan graduations as needed.
  • Build relationships with public defenders, attorney’s, jails, prisons, other similar programs.
  • Send letters of client’s acceptance to those that need it.
  • Answer and return calls, emails, inquires in a timely manner.
  • Maintain confidential records and files for each client.
  • Ensure transportation needs are met for each client. (doctors, probation, court, etc)
  • Monitor all incoming and outgoing mail and phone calls.
  • Teach classes as needed.
  • Enforce rules established by program and give correction to clients with Godly love and compassion. Document infractions, review rules and consequences with clients.
  • Perform other duties as required.

KNOWLEDGE, SKILLS AND ABILITIES:
 
  • Thorough knowledge of principles, practices, and methods pertaining to drug recovery for women.
  • Ability to teach Biblically based curriculum.
  • Must work ethically, professionally, and according to Scriptures.
  • Must practice discretion, respect, integrity, dignity, and confidentially using Scripture based principles.
  • Have the ability to make critical and routine decisions.
  • Provide leadership and supervision without bias or favoritism to clients.
  • Must support the goals and vision of the organization. 
  • Must form effective, working relationship with court officials, administrators, subordinates, clients, staff, family, and public.
  • Continue Education related to addiction recovery, C.E.U.’s.

Qualifications:
 
  • Positive attitude, strong personal relationship with Jesus Christ.
  • Compatible theology with the Southern Baptist Convention.
  • Minimum of a bachelor’s degree in related field.
  • Minimum of 2 years’ experience in related position.
  • Valid driver license and insurable under MVO/CH policy.
  • Agrees with all the policies and procedures of MVO.
  • Committed to serve those that are in addiction.
  • Proficient in the use of a computer. Word, outlook, excel, etc.
  • Pass a background check for violent or sexual crimes.
  • Self-motivated, passionate, goal oriented.
  •  The ability to provide a balanced approach to treating women in addiction.

Mental and Physical Requirements: While preforming the duties and responsibilities of this job, the employee is regularly required to use hands and fingers to hold, reach, walk, talk and hear. The employee is occasionally required to sit, stand, climb, balance, stoop and crouch. Specific vision abilities include close, distance, color and peripheral vison and depth perception.

Work Environment: Noise levels are normally moderate. Employees may occasionally be exposed to outside elements.

This description is not intended to be, now should it be construed as all-inclusive list of responsibilities, skills or working conditions associated with the position. It is intended to reflect the activities and requirements of the position accurately, but duties may be added, deleted, or modified as necessary. This description does not constitute a written or implied contract of employment.


TEL Staffing complies with regulations enforced by the EEOC. TEL Staffing is a drug-free workplace.

This position may be Direct-Hire or Temp-to-Hire. No benefits are offered during the Temp period
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