TEL Staffing & HR

Hotel Night Auditor

Orange Beach/Perdido Key, AL
Full Time
Retail and Hospitality
Mid Level
We are seeking a self-motivated, driven, and hospitable individual for a Night Auditor position at a beautiful hotel in Orange Beach. 

This role includes managing reservations, checking guests in and out, handling guest inquiries and requests, performing nightly audits, and ensuring a smooth and positive guest experience throughout their stay. 


DUTIES AND RESPONSIBILITES
  • Greet guests warmly and professionally upon arrival
  • Check guests in and out efficiently while following hotel procedures
  • Manage room reservations, cancellations, and modifications
  • Answer phone calls, emails, and in-person inquiries
  • Process payments, prepare invoices, and handle cash and credit transactions
  • Provide information about hotel services, amenities, and local attractions
  • Address guest complaints or concerns promptly and courteously
  • Coordinate with nighttime housekeeping and maintenance to ensure guest's comfort
  • Maintain accurate guest records and update reservation systems
  • Follow security, safety, and confidentiality policies
  • Audit and balance reports from the day shifts
  • Balance cash drawers and record receipts
PAY | $16/hr

SCHEDULE | 9pm-5am and flexibility to work weekends

REQUIREMENTS Must pass pre-employment background check.

TEL Staffing complies with regulations enforced by the EEOC. TEL Staffing is a drug-free workplace.

This position is Temp to Hire. No benefits offered during temp period.
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